SHIPPING/HANDLING

For our regular UPS ground shipments, the shipping/handling cost is calculated according to the price, weight and size of the parts ordered. Also, some items may have extra shipping and handling changes due to their size, weight, etc., and the extra charges will be included in the final shipping and handling calculation.

Please remember that UPS will not ship to post office boxes. We regret that we are unable to ship C.O.D.


BACK ORDERS

We always try to have most of our items in stock but sometimes backorders may be inevitable. Backorders will be automatically delivered when the part comes back into stock. Please be sure to let us know if you do not want items backordered.


RETURNS

All returns require an RMA number - please call us before sending returns to us. All merchandise returned must have prior authorization and there is a 20% restocking fee. We will accept most returned, unused merchandise. (Special orders, bed wood and electrical items are not returnable). Please include an attached letter with details and a copy of the original invoice. Returned items must be sent prepaid. If we filled the order incorrectly, we will reimburse your return shipping charges at standard U.P.S. rates. If you ordered wrongly or simply do not want the item, you are responsible for return freight costs and a 20% restocking fee. Returns must be received within 30 days from date of invoice.


PRIVACY

We value our privacy and assure you that we do not sell or share your name and address information with anybody. We collect name and address information solely for Classic Truck Parts.